Privacy Policy

Oasis Palms Resort (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a reservation, or communicate with us via phone, email, or SMS.

Information We Collect
We may collect personal information that you voluntarily provide to us, including: Full name, Email address, Phone number, Reservation details, Payment and billing information, Government-issued ID (required for check-in), Communications with our team (including SMS messages). We may also automatically collect limited technical information such as IP address, browser type, device type, and usage data when you visit our website.

How We Use Your Information
We use your information to: Process reservations and payments, Confirm bookings and send check-in details, Communicate with you before, during, and after your stay, Send reservation-related SMS messages (including confirmations, reminders, and support messages), Improve our services and guest experience, Comply with legal and regulatory obligations

SMS & Text Messaging (A2P Compliance)
By providing your mobile phone number, you consent to receive transactional and service-related SMS messages from Oasis Palms Resort. These messages may include: Reservation confirmations, Check-in instructions and room access codes, Updates related to your stay, Customer service communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, contact us at 727-580-1273.

We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.

Sharing of Information
We may share your information with trusted third-party service providers only as necessary to operate our business, including: Payment processors, Reservation and property management platforms, SMS and communication service providers. These parties are contractually obligated to protect your information and use it solely for the services they provide to us.

Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed 100% secure, we take appropriate steps to reduce the risk of unauthorized access or misuse.

Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, or regulatory requirements.
Your Privacy Rights

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us: oasispalmsresort@atm-brands.com